OUR COMPLETE PROCESS FOR THE REPAIR
You choose the day of intervention and you order your diagnosis
We do not sell more slots than we can handle.
This way, we can guarantee you the exact day we will proceed the diagnostic of your hardware.
On the d-day, you will receive a complete report and a quote for the repair
You can check all the parts we are systematically testing on your hardware in the post.
You will received this detailled analysis the day of the diagnostic, with a quote and a delay for the repair.
If you accept the quote, we repair your equipment
The repair is made by a BITMAIN certified engineer.
The bests practices recommended by BITMAIN are followed.
Your repaired hardware is tested
Your hardware will undergo three different tests.
Firstly, a component compliance test performed on the Bitmain test jig.
Secondly, a performance test performed on the test bench.
Finally, a mining test as a miner in production.
We send you back your hardware.
Your hardware will be sent back to you using a reliable carrier, with a insurance, tracking number and signature on receipt.
As we are located in France, no customs and no delay for the European (Shengen) countries.
Expect a short 24h to 72h delay for the shipping.